Christopher Pratt (cpratt) wrote,
Christopher Pratt
cpratt

Ouch!

Damn it, my Herman Miller Aeron chair just broke... while I was sitting on it. Thankfully Levi's 501s seem to work well as a preventative agent against getting shards of plastic chair material stuck into your leg.

It's going to be interesting to see if I can get it repaired under warranty; they promise a 12-year warranty covering all parts and labor with "three shift" usage, and yet they specifically say that the chair is not covered for "normal wear and tear."

More amusingly, the 800 number printed on the chair itself for warranty service now forwards to a truncated message asking you to call another number, which turns out to be a phone sex line ("hey, sexy man! thanks for calling! we have live girls..." - and then I hung up). The national toll number for Herman Miller got me an operator who forwarded me to a voice mail box, and their Seattle distributor explained that Susan, the woman responsible for repairs, doesn't get in until noon.

Hmm.
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  • It's July 2013.

    Remember when I wrote a lot on LiveJournal? Yeah, me neither.

  • Steve

    I'm not surprised by Jobs' death, and of course my inner cynic wants to blame homeopathy or whatever the hell it was he was into; an anecdote that…

  • Wein Keller

    It took ten days to clear Canadian customs and make it to San Diego, but Dan just installed the replacement thermostat for our crappy wine cabinet…