Christopher Pratt (cpratt) wrote,
Christopher Pratt
cpratt

Why FedEx sucks, part 6

What's wrong with this picture?



Let me explain:

Last week, I ordered some 2002 Yalumba shiraz viognier from Wine.com - my brother sent a good coupon my way, so I used it. It took them a couple of days to find it, apparently, but they shipped it out Tuesday morning. Apparently their warehouse is in Kent, WA, where it seems that virtually all warehouses are. [Our stuff was in storage there until we bought our house, for example.]

Kent is a whopping 32 miles away from our house.

Now, as you might expect, Wine.com chose the cheapest way to send the package they could: FedEx Express Saver, which is supposed to take three days regardless of distance.

What I didn't know is that when they say three days, they really, really mean three days. That package has been sitting on a delivery truck for going on three days now - it arrived in Bellevue, WA early Wednesday morning, was loaded on a FedEx delivery truck, and was intentionally not delivered twice so far this week - Boo got a package from FedEx yesterday, and Dan got one today. Both times, though, they intentionally left my package on the truck because the shipper didn't pay for overnight delivery, even though it's hard not to deliver a package the next day if it's only being shipped 32 miles.

What a bunch of ass clowns.
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